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Return Policy

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  • Return Policy

Security happens to be our priority.

Eligibility:

 

  • Returns accepted within 15 days of delivery. Proof of purchase required

  • Items must be unused, unwashed, with original tags and packaging

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Non-Returnable Items:

 

  • Intimate wear & innerwear (for hygiene reasons)

  • Customized/made-to-order products. Items marked "Final Sale"

  • Damaged items due to customer mishandling

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Process:

 

  • Contact customer support at returns@sparkletextile.com

  • Receive return authorization and instructions. Ship items back with provided label

  • Refund processed within 7-10 business days

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Conditions:

 

  • Return shipping fees apply for change of mind

  • Free returns for defective/wrong items

  • Exchanges subject to availability. Store credit option available

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